Microsoft 365 Migration Services
IT Logic is a Microsoft Solutions Partner & 365 migration specialist
What we do
IT Logic is a Microsoft Solutions Partner & 365 migration specialist. Our migration services take the risk and uncertainty out of your move to Microsoft 365.
We manage the entire process from end to end, working with you to take your files safely from legacy email environments to a modern, secure, high performance 365 tenancy.
By leveraging IT Logic’s migration services you can be assured that your data will be securely and correctly migrated into Microsoft 365. Working together with you, we will do the heavy lifting to successfully deliver an outcome-focused migration.
Process
Our Microsoft 365 experts will listen to your requirements and help you select the right migration plan*. We then discuss the migration requirements for the email and/or file migration, build a plan and then execute.
Set Up
We setup the new Microsoft 365 tenant including configuring domain name, user accounts, email services including shared mailboxes, assign licenses, set up an email disclaimer and copy across distribution groups.
Migrate Email
We understand how important email is to an organisation. Our mail migration process gathers email, calendar entries¹ and contacts² information from Exchange, Gmail, IMAP or POP3 accounts and copies to Microsoft 365.
We can also reconfigure and update Outlook automatically to provide a virtually hands free migration.
Migrate Files
Moving files to SharePoint Online or OneDrive for Business is a great way to ensure that files can be accessed anywhere on virtually any device. We help to move your files from their existing on-premises file shares, document management environments (including SharePoint) or existing SharePoint Online and OneDrive environments.
We do an assessment first on the existing data stores, provide a report, build a plan and migrate as required.
Ongoing Services Support
Three (3) hours of support to use as required for day one cutover
* Subject to free discovery call
¹² Migration of Calendar and Contact details are dependent on datasource
5 ways we make mail migration to Microsoft 365 easy
- We find the active mail accounts
- We set up each account in Microsoft 365 with the right license
- We set up the Microsoft 365 passwords to match those of your current system
- We convert appropriate mailboxes to shared mailboxes to save you money
- We update Outlook on the PC with new Microsoft 365 settings
Microsoft migration approach
01
Discovery
We scan your mail system for all accounts including shared mailboxes, distribution lists & public folders
02
Scope
We agree which mailboxes are going to be migrated –and which are going to be user accounts or shared mailboxes
03
Exchange Users
We install our Exchange Assistant which allows us to set permissions on Public Folders & Mailboxes or Calendars
04
Password Capture
As required, we ask each person in scope of the migration to enter their username and password into a secure email tool so we can capture their email for the migration. We’ll track this so we know who needs reminding
05
PC Outlook Users
We install a small application which will set-up a new Outlook profile ready for Microsoft 365 and we also attempt to move the signature block, address, auto complete and reattach any PSTs as required
06
Pre-Migration
We set up each user’s Microsoft 365 account with the same password as their existing account and start migrating their mail
07
Switch Over
For PC users we automatically update Outlook with new settings and provide you with clear instructions on when to update DNS settings. You are now on Microsoft 365 Exchange Online
08
Go Live Support
For the next 3 working days our team are on standby to assist with any issues
09
Diagnose
Using our support tools and with your agreement, we can have access to both the PC and the Microsoft 365 tenant to understand any problems
10
Resolution
Using our experience, knowledge base and our contacts in Microsoft as needed, we work to resolve any problems
If the plan doesn’t work – change the plan, not the goal.
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File migration
01
Discovery
We scan the files on the platform(s) they currently reside and provide a detailed report
02
Scope
With the report, and in consultation with you, we agree on what files are to be moved and to where. We then develop a scope to be followed for the migration
03
Staging
Our migration expert then begins to stage the data to the SharePoint Site or OneDrive for Business instance. No cutover is performed until you are satisfied that the data has been appropriately or fully synchronised
04
Cutover
At this stage the new SharePoint or OneDrive for Business instance is presented to the users and access to the source data is either removed or changed to read-only
05
Go live support
For the next 3 working days our team are on standby to assist with any issues
06
Diagnose
Using our support tools, and with agreement, we can have access to both the PC and the Microsoft 365 tenant to understand any problems
07
Resolution
Using our experience, knowledge base and, if needs be our contacts in Microsoft, we work to resolve any problems
If the plan doesn’t work – change the plan, not the goal.
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Microsoft 365 email migration
Migration Service
Migration Scenarios
- Exchange on-premises (Non-Hybrid) to Exchange Online
- Google Mail to Exchange Online
- Simple IMAP Services to Exchange Online
Scope
Inclusions
- Configure AD Connect (as required)
- Configuration of Microsoft 365 tenancy
- Assign licenses
- Migrate mailboxes, shared mailboxes and public folders
- Migrate distribution lists
- Cutover MX records to new Microsoft 365 tenancy
- Redirect Windows Outlook client to new Microsoft 365 tenancy
- Provide instructions to connect mobile devices to new tenancy