Microsoft Office 365 Migration Inclusions And Exclusions

IT Logic is a Microsoft Solutions Partner & 365 migration specialist

Microsoft 365 Email Migration

How we do it
Sources

Exchange 2003,2007, 2010,2013 and 2016

What we migrate
  • Emails
  • Mailbox rules
  • Mailbox contacts
  • Calendar
  • Tasks
  • Alias
  • Signature blocks
  • Public Folders
  • Full mailbox permissions
  • Distribution Groups
  • Outlook address autocomplete
  • Notes
  • Conversation history
What we don't migrate
  • Personal contacts
  • Archive data
  • Any email that exceeds the message size limit
  • Corrupted items
  • Explicit calendar permissions
  • Send on behalf permissions
  • Microsoft 365 Groups

GoogleMail (Gmail)

  • Emails
  • Mailbox Contacts
  • Calendar
  • Tasks
  • Labels
  • Email Categories
  • Distribution Groups
  • Rules
  • Delegates
  • Folder/Calendar permissions
  • Shared mailbox
  • Online Google signatures
  • Any email or attachment that is greater than 35MB
  • Corrupted items
  • Google Hangouts
  • Google Groups
  • Resource mailboxes

POP/IMAP

  • Emails
  • Mailbox Contacts
  • Calendar
  • Tasks
  • Distribution Groups
  • Email Categories
  • Rules
  • Shared mailbox
  • Delegates
  • Folder/Calendar permissions
  • Online IMAP signatures
  • Online POP signatures
  • Sent mail, Calendars and contacts for POP mail environments

Please note that IT Logic will not migrate email from the following source environments as part of this service offering:

  • Lotus Notes
  • Group Wise
  • Exchange Hybrid
  • Lotus Notes
  • Group Wise
  • Exchange Hybrid

Microsoft 365 Backup As A Service

How we do it
Sources

Exchange Online

What we migrate
  • Full Mailboxes
  • Full Shared mailboxes
  • Public folders
  • Individual Emails
  • Mailbox contacts
  • Calendar
  • Tasks
  • Notes
  • Journals
What we don't migrate
  • Personal contacts
  • Archive data
  • Any email that exceeds the message size limit
  • Corrupted items
  • Explicit calendar permissions
  • Send on behalf permissions
  • Microsoft 365 Groups

SharePoint Online

  • Files
  • Full OneDrive restores (coming soon)
  • Permissions

IT Logic’s backup service includes the following:

  • Configure backup tenancy
  • Backup monitoring
  • Backup health
  • Service degradation notification
  • Outage notifications
  • Configure Exchange mailboxes for backup
  • Configure SharePoint collections for backup
  • Configure OneDrive for Business for backup
  • Configure backup policies
  • Restores (limit 10 per month)
  • Monthly reporting

Microsoft 365 Administration As A Service

How we do it
Service Inclusions
  • User provisioning
  • User removal
  • License Assignment/Re-Assignment
  • Permission changes for:
    — Shared mailboxes
    — Distribution groups
    — Calendars
  • Distribution group creation
  • Domain management (up to 5 domains)
  • SMTP alias management
  • Archiving large mailboxes to shared mailboxes
  • Manage shared mailboxes
  • Manage security groups
  • Manage public folders
  • Retention policies
  • Compliance
  • Spam filtering management
  • Teams
  • Microsoft 365 Groups
Service Exclusions
  • Desktop support
  • Password resets
  • First level support
  • Patch management
  • Microsoft 365 billing assistance
  • Data migrations
  • On-premises Exchange support
  • On-premises AD support
  • Server support
  • SharePoint site development
  • Dynamics CRM
  • Yammer
  • Planner
  • Power BI
  • OneNote
  • Delve

IT Logic’s backup service includes the following:

  • Configure backup tenancy
  • Backup monitoring
  • Backup health
  • Service degradation notification
  • Outage notifications
  • Configure Exchange mailboxes for backup
  • Configure SharePoint collections for backup
  • Configure OneDrive for Business for backup
  • Configure backup policies
  • Restores (limit 10 per month)
  • Monthly reporting

Microsoft 365 Reporting As A Service

How we do it
Service Inclusions
  • Custom Dashboards
  • Customizable alerting on adds, moves, changes and threshold breaches
  • 365 Services Status
    — Real-time service status
    — Tenant uptime for the month
    — Service uptime
    — Microsoft reported issues for the month
    — Scheduled or unscheduled outage
    • Exchange Online
    — Mail traffic overview
    — Monthly Spam\Malware traffic
    — Monthly top senders and receivers
    — Total mail storage over time for storage fore casting
    — Top largest mailboxes for storage forecasting
  • New changes for current month
    — Accounts
    — Groups
    — Public folders
    — Distribution groups
    — Admin accounts
  • Subscription summary
    — Licensing
    — Usage reporting (How many users are consuming Office Proplus, SharePoint, etc)
  • SharePoint/One Drive for Business
    — Storage usage trending and forecasting
    — Sites
    — Permissions
    — Inactive objects
    — Sharing settings
  • External users
Service Exclusions
  • Microsoft 365 Administration services
  • Microsoft 365 support
  • Desktop support
  • Password resets

Microsoft 365 Discover And Audit

How we do it
Service Inclusions
  • Track administrator activities
  • Sharing and access requests
  • File and folder operations
  • SharePoint and OneDrive for Business sync operations
  • Account Security
    — Days since last password change
    — All Microsoft 365 administrator accounts
    — Alignment of security policies
    —- Litigation Hold/in placehold
    —- RetentionPolicies
    — Devices being used Devices users are utilising – are they approved by corporate policy
    — Accounts configured for Multi-Factor Authentication
  • Discover and Audit sign-ins:
    — after multiple failures
    — from non– approved or unknown locations (other countries)
    — from multiple locations within a short timeframe (e.g. user in Sydney signs in and later signs in from London)
    — from infected devices
Service Exclusions
  • Microsoft 365 Administration services
  • Microsoft 365 support
  • Desktop support
  • Password resets

Need some help getting started?

Migration Services
Migration Overview
Migration Inclusions & Exclusions