Microsoft Office 365 Migration Services

What We Do

IT Logic’s Data Migration practice will automate and manage email migration to Office365.

IT Logic is a Microsoft Silver Small & Midmarket Cloud Solutions & Office 365 migration specialist. Our migration services take the risk and uncertainty out of your move to Office 365.

We manage the entire process from end to end, working with you to take your filessafely from legacy email environments to a modern, secure, high performance Office 365 tenancy.

By leveraging IT Logic’s migration services you can be assured that your data will be securely and correctly migrated into Office 365. Working together with you, we will do the heavy lifting to successfully deliver an outcome-focused migration.

Process

Our Office 365 experts will listen to your requirements and help you select theright migration plan*. We then discuss the migration requirements for the email and/or file migration, build a plan and thenexecute

Set Up

We setup the new Office 365 tenant including configuring domain name, user accounts, email services including shared mailboxes, assign licenses, set up an email disclaimer and copy across distributiongroups

Migrate Email

We understand how important email is to an organisation. Our mail migration process gathers email, calendar entries¹ and contacts² information from Exchange, Gmail, IMAP or POP3 accounts and copies to Office365

We can also reconfigure and update Outlook automatically to provide a virtually hands freemigration

Migrate Files

Moving files to SharePoint Online or OneDrive for Business is a great way to ensure that files can be accessed anywhere on virtually any device. We help to move your files from their existing on-premises file shares, document management environments (including SharePoint) or existing SharePoint Online and OneDrive environments.

We do an assessment first on the existing data stores, provide a report, build a plan and migrate as required.

Ongoing Services Support

Three (3) hours of support to use as required for day one cutover

* Subject to free discovery call
¹² Migration of Calendar and Contact details are dependent on datasource

5 ways we make mail migration to Office 365 easy:

  • We find the active mail accounts
  • We set up each account in Office 365 with the right licence
  • We set up the Office 365 passwords to match those of your current system
  • We convert appropriate mailboxes to shared mailboxes to save you money
  • We update Outlook on the PC with new Office 365 settings

Email Migration Approach

1. Discovery

We scan your mail system for all accounts including shared mailboxes, distribution lists & public folders

2. Scope

We agree which mailboxes are going to be migrated –and which are going to be user accounts or shared mailboxes

3. Exchange Users

We install our Exchange Assistant which allows us to set permissions on Public Folders & Mailboxes or Calendars

4. Password Capture

As required, we ask each person in scope of the migration to enter their username and password into a secure email tool so we can capture their email for the migration. We’ll track this so we know who needs reminding

5. PC Outlook Users

We install a small application which will set-up a new Outlook profile ready for Office 365 and we also attempt to move the signature block, address, auto complete and reattach any PSTs as required

6. Pre-Migration

We set up each user’s Office 365 account with the same password as their existing account and start migrating their mail

7. Switch Over

For PC users we automatically update Outlook with new settings and provide you with clear instructions on when to update DNS settings. You are now on Office 365 Exchange Online

8. Go Live Support

For the next 3 working days our team are on standby to assist with any issues

9. Diagnose

Using our support tools and with your agreement, we can have access to both the PC and the Office 365 tenant to understand any problems

10. Resolution

Using our experience, knowledge base and our contacts in Microsoft as needed, we work to resolve any problems

How We Do It - File Migration

1. Discovery

We scan the files on the platform(s) they currently reside and provide a detailed report

2. Scope

With the report, and in consultation with you, we agree on what files are to be moved and to where. We then develop a scope to be followed for the migration

3. Staging

Our migration expert then begins to stage the data to the SharePoint Site or OneDrive for Business instance. No cutover is performed until you are satisfied that the data has been appropriately or fully synchronised

4. Cutover

At this stage the new SharePoint or OneDrive for Business instance is presented to the users and access to the source data is either removed or changed to read-only

5. Go Live Support

For the next 3 working days our team are on standby to assist with any issues

6. Diagnose

Using our support tools, and with agreement, we can have access to both the PC and the Office 365 tenant to understand any problems

7. Resolution

Using our experience, knowledge base and, if needs be our contacts in Microsoft, we work to resolve any problems

Office 365 Email Migration

Migration Service

Our automated e-mail migration is sold either up front per user or as a part of our Backup as a Service, removing the traditional lengthy process of migration engagementsThe service can be purchased as a SKU allowing the immediate move to delivery of the migration – simple to consume at a per seat price.

Migration Scenarios

Email migration is available for the following migrationscenarios:

  • Exchange on-premises (Non-Hybrid) to Exchange Online
  • Google Mail to Exchange Online
  • Simple IMAP Services to Exchange Online

If a migration falls outside of these scenarios please call us for a consultation as we can also provide migration services for all other email migration types including, Exchange hybrid, POP and LotusNotes.

Scope

EMaaS provides configuration for the Office 365 Tenancy and then migrates the required mailboxes, distributions groups and public folders. We will then cutover mail delivery and Windows Outlook clients to the Office 365 tenancy.

Inclusions

  • Configure AD Connect (as required)
  • Configuration of Office 365 tenancy
  • Assign licenses
  • Migrate mailboxes, shared mailboxes and public folders
  • Migrate distribution lists
  • Cutover MX records to new Office 365 tenancy
  • Redirect Windows Outlook client to new Office 365 tenancy
  • Provide instructions to connect mobile devices to new tenancy

How do we do it?

A comprehensive document is provided describing the service inclusions in detail. We provide you with a full list of mailboxes, distribution lists and public folders for input as to what to migrate to the new environment. Migration is then performed and all users are cutover to the new Office 365 tenancy

Post Implementation Support

Three (3) hours of support to use as required for day one cutover